Hello Vet London Fields

- Clear explanations and reassurance are a strong theme, with owners saying vets and nurses take time to talk through treatment options, examinations and recovery. - Surgery and procedures feature prominently, including kitten spays, cat neutering, dental treatment and other operations, with owners describing pets as well cared for throughout. - Follow-up and messaging are frequently praised, especially the convenience of WhatsApp or text communication for questions, documents, updates and post-op photos.

Hello Vet London Fields is a Hackney practice for cats and dogs offering same-day appointments, surgery, dentistry, vaccinations and routine care. A distinctive feature is its owner-present peri-anaesthetic option, allowing owners to stay with pets as they go to sleep and be there for recovery. Recent reviews continue to highlight calm surroundings, clear explanations and supportive follow-up, including convenient WhatsApp messaging.

Services

•Appointments, advice and communication: same-day appointments are available, and the clinic uses WhatsApp for advice and triage as well as appointments, documents and post-op check-ins. Recent reviews also mention text updates and photos after procedures.
•Routine and preventive care: routine health checks, puppy and kitten care, senior pet care, vaccines and boosters, parasite treatment for fleas and worms, and microchipping. Recent reviews mention a cat completing its vaccination course, and earlier feedback also described chip, vaccine and castration care for a stray cat.
•Surgery: the clinic offers surgical procedures including spays, neutering/castration and tumour removal. Reviews describe kitten spays, cat neutering, surgery for a Labrador, and one earlier case where cancer was diagnosed and removed the same day.
•Dentistry: dental care is available, and a recent reviewer praised the team for talking through all options in detail during a dog’s dental treatment.
•Owner-present anaesthetic support: the website’s “Stay by their side” service is reflected in multiple reviews from owners who were able to stay with their pet before anaesthesia and be present again during recovery.

Pricing

A very limited amount of published pricing suggests the clinic may sit around average, but this is based on very few comparable services. In reviews, some owners mention clear pricing, and one describes the clinic as especially affordable for London.

People

•Dr Holly (veterinary surgeon) – praised for clearly talking owners through spay procedures and what to expect.
•Nick – thanked in a recent review for a thorough examination, clear explanations and a calm, kind manner with a cat.
•Mabel and Julia (Client Care Assistants) – mentioned for welcoming support at arrival and check-in.
•Nurses Anna, Ces and Michelle – named for monitoring a kitten during and after surgery and talking the owner through recovery.
•Becky, Tashy, Joe and Saoirse – earlier reviews credit them with detailed peri-operative support, reassurance around complex cases, and compassionate communication during cancer care and surgery.

Reviews

Google rating: 4.9 stars from 256 reviews. Recent reviews are consistently very positive.

•Clear explanations and reassurance are a strong theme, with owners saying vets and nurses take time to talk through treatment options, examinations and recovery.
•Surgery and procedures feature prominently, including kitten spays, cat neutering, dental treatment and other operations, with owners describing pets as well cared for throughout.
•Follow-up and messaging are frequently praised, especially the convenience of WhatsApp or text communication for questions, documents, updates and post-op photos.
•Atmosphere and team manner stand out in many reviews, with the clinic described as calm, welcoming, friendly and well designed for both pets and owners.

Reviews for Hello Vet London Fields

Note: Showing the 10 most recent Google reviews out of 256 we track in total. Recent reviews may not be representative of overall sentiment.

Miss G

4 weeks ago

Really excellent expert care and thoughtful support. My dog needed a lot of dental treatment and the Hello Vet team were amazingly supportive and explained all possible options in great detail. They took all my anxieties on board and besides their expert professional treatment, provided the best wrap around care for my dog. Really appreciated, thank you so much!

Sarah Lewis

Olive (my little tuxedo kitten) and I love going to Hello Vet - the people who work here are so welcoming and kind. We received the best care when Olive was spade last week.....thank-you for a great follow up service also!

Tetiana Gulko

1 month ago

I want to say thank you for the amazing service and the friendly atmosphere, clear prices and the text conversation, which was really convenient for me. My cat Vincent had his neutering procedure, which went smoothly for both of us 😂. I felt that he was really well cared for, and I even received some pictures of him, which made me feel much better. We also completed his vaccination course with you. Thank you again!

Sarata Kanu

I had a really positive experience with Nick during my recent visit with my cat Plato. He was incredibly kind, friendly, and took the time to be very thorough in his examination and explanations. It’s clear he genuinely cares about the animals he treats, which immediately put both me and Plato at ease. Thank you, for such thoughtful care. Highly recommend. 🐾

Kathy Conway

First visit to London Fields Hello Vet today. Everything was excellent - friendly professional efficient staff, calm cheerful well-resourced surroundings and importantly, a knowledgeable kind practitioner who had a lovely manner, with the cat and its owners:))

Graham McClelland

3 months ago

I could not recommend more highly. We have a very poorly young dog and they have been absolutely fantastic with her and with us.

KG Gottardello

A truly pet centered vet practice. Our household is based in Clapton and this review is for both the Clapton branch and the LF main clinic. We've taken on the responsibility to care for one of our long standing neighbourshood strays. Full go with chip, vaccine and castration. This meant that our timings were wonky to say the least. The guy is an escape artist and yet the team accommodated and cancelled with no fees when he ran away the night before procedure . They were then able to book us in within 48hr understanding our struggle with our stray. Not only the prices are the most affordable in my experience in London (we are experienced pet parents), their approach is all about the pet's comfort. I was able to stay with Francesco (the stray cat) in the pre op, before and after surgery. The team was incredibly knowledgeable, genuinely obsessed with animals, empathetic with my tears (we've been looking after Francesco for two years, it's nice to make it official). I had lots of questions and was curious about everything, they were kind enough to explain every bit of the procedure to me. The post op check was so easy. A picture and some texts with the Nurse on shift and happy days. From an admin POV, appropriate use of WhatsApp! Zero stress. Before and after. From the first approach at Clapton to now, 24hrs post op. We're so impressed that we've decided to move our other cats from Goddard to Hello Vet. And many of our friends are also raving about Hello Vet. Ngl, I had my reservations about the "new hip cool spot". I thought it would be upscale and gimmicky. So happy I was so wrong! Thank you so much once again!

Sofia Scarlett

Lovely vet clinic! Everyone here is so kind and friendly- they treat every animal with so much love and respect. Super happy to bring my cat here :)

Victoria

Fantastic service and caring staff and vets. Brought our pets here and we felt cared for from the time we reached out. The vets were also so kind and helped us ubderstand clearly what treatment our pets needed. Their clinics are also really well designed for both pets and pet owners. You can also communicate through whatsapp which makes appointments and documents really easy to keep track of.Really impressed!

Carrie Proctor

Fantastic service everytime. Thanks fir looking after my fur babies 🐈